Certified Cox Automotive Partner

AI Lead Response and Follow-Up, Integrated Two Ways With VinSolutions

DealFlo is a certified Cox Automotive partner. New VinSolutions leads get a source-aware answer in seconds, and the conversation, call notes and appointments post back onto the lead in VinSolutions, so your team keeps working in the CRM they already use.

Certified two-way integration. Source-aware from the first text.

Leads flow from VinSolutions into DealFlo with the source intact, and Riley opens each one the way that source calls for: KBB, CarGurus, AutoTrader, dealer website, lease-end or service. What happens next (the texts, the rep's graded call, the booked appointment) writes back onto the lead in VinSolutions. VinSolutions stays your system of record; nobody double-enters anything.

What changes for your VS dealership in week one

Connected as a certified Cox partner

DealFlo connects to your rooftop through its certified Cox Automotive partnership, so new leads arrive with the source field intact and activity writes back to the lead. Every new lead gets a source-aware first text within 30 seconds, before your BDC sees the notification.

Source detection on every lead

Riley reads the <provider> field in the ADF and adapts. KBB shoppers get the price-report angle. CarGurus leads get inventory positioning. Dealer-website leads get vehicle-of-interest follow-up. Service ROs get the equity angle.

Warm handoff back to your VS user

When a lead is appointment-ready, Riley alerts your assigned salesperson with the full conversation thread and a clear next step. Your team picks up warm conversations — no cold-lead surprise.

3-year follow-up across 13 touchpoints

Every lead stays active up to 3 years. Riley layers buyback, lease-end, equity-mining, and dead-lead reactivation campaigns on top of standard follow-up. Your VS lead pool compounds instead of decaying.

Doesn't replace VinSolutions — runs alongside it

DealFlo is your AI BDC layer. VinSolutions stays your CRM of record, your appointment system, your reporting dashboard. We just handle the conversations VS doesn't do well — text follow-up at scale, after hours, across every campaign type.

Smart escalation, not constant alerts

Price questions, financing, vehicle availability, callback requests — Riley handles all of these naturally with the right deflection and bridge to an appointment. Your team gets pinged only when a lead genuinely asks for a real person.

Riley · Premier Auto · KBB Lead via VinSolutions
RILEY
Hey John, Riley from Premier Auto. Saw you ran a KBB report on the 2024 Camry. Was that for a trade you're shopping, or just figuring out where you stand?
Just looking at trade values for now
RILEY
Got it. The best way to get a real number is to bring it by. It takes about 15 minutes and there's no commitment to buy anything. When works for you?
Maybe Saturday morning
RILEY
Does Saturday at 10 work? I'll have the appraiser ready and your KBB report pulled up so we can compare side by side.

What your current AI sends vs. what Riley sends

Generic AI
“Hi John, just checking in on the 2024 Camry. Are you still interested?”
Riley
“Hey John, saw you ran a KBB report on the 2024 Camry. Was that for a trade you're shopping, or just figuring out where you stand? Either way I can help.”

Common questions about VinSolutions

How does DealFlo connect to VinSolutions?

Through ADF email forwarding. Set up a rule on your VinSolutions ADF inbox to forward leads to your DealFlo address — takes 5 minutes. Every lead lands in DealFlo within 30 seconds with the source field intact.

Will Riley write activity back into VinSolutions?

Yes. DealFlo has a live two-way VinSolutions integration: leads flow in automatically, and conversations, notes and appointments post back onto the lead in VinSolutions, so your team keeps working in the CRM they already use.

Does DealFlo replace my BDC team?

No. Riley is the layer above your BDC — handling the 200+ touches it takes to keep a lead warm so your BDC closes warm conversations instead of chasing cold ones. Most dealers free up 1–2 BDC reps to focus on confirmations and showroom setups.

What about leads without a source field in the ADF?

Riley falls back to a strong generic opener that asks a single qualifying question. The source-specific magic kicks in the moment a usable provider field is present — which is most of the time on VinSolutions feeds.

How long until we see results?

Riley answers new VinSolutions leads the day your lead sources are connected and starts reworking your aged and dead leads the same week. How quickly that turns into booked appointments depends on your lead volume and how old your database is, so the demo walks through what to expect for your store.

What does the dealership plan cost?

Pricing is quoted per rooftop, based on what your store turns on, and the standard agreement is month-to-month with no minimum commitment. Book a demo and we will walk you through the exact number for your store.

Ready to see Riley work your VinSolutions pipeline?

30 minutes. We'll show you the exact conversations Riley sends, and what your first 30 days of automated follow-up look like.